Online Entrepreneur Interviews

A Look Behind the Scenes of DecorqueCards

An ‘Inspiring Indies’ Interview with DecorqueCards.

For our latest ‘Inspiring Independents’ interview we caught up with Lesley R. Stevens, founder of DecorqueCards and recent guest blogger for the Piccadilly Lane blog, with her fabulous feature on Scrapbooking.

Specialising in handmade cards, Lesley has a built an extensive selection of unique and beautiful cards for every occasion recognising the importance of sending and receiving real greeting cards, DecorqueCards offer original designs that are a world away from their mass produced rivals.

So without further ado grab a cuppa and read more about this inspiring indie business.

What inspired you to start DecorqueCards and when did you begin?

Designing greetings cards has always been an area I have wanted to develop, even going back to when I was a Textile Designer for fashion. After launching my main brand, Decorque in September 2012 it was quickly evident that my greeting cards range was a bestseller; both online and at craft events where I was selling directly to the public. DecorqueCards was launched online at the end of May 2015.

What can you tell us about your independent business?

This business is run from my home in Oxfordshire and is multi-channel being both on and offline. The products are all British-designed and made. In addition to our successful online shops, we also sell our Decorque home accessories range alongside DecorqueCards at fairs and shows around the country. The business is really a joint family affair! Although other members all have full-time jobs, they help with the essential aspects of running and managing the company.

What sets you apart from your corporate contemporaries?

I believe that my designs are uniquely different in that the design range is extremely extensive and eclectic. Although you may recognize my hand, I am not limited to any set theme or media. This is demonstrated by a single design containing elements of hand-drawn and painted, coupled with the use of Illustrator and Photoshop images.

What is your role in the business? 

I am the founder and Managing Director and my role incorporates design, administration, fulfilment and shipping. Additionally, I have become an active blogger to help promote the business.

What are your favourite things about your job and running an Independent business?

I greatly enjoy creating new designs and actually going out and meeting customers; it gives me a great thrill to have people choose and buy something that I have created. Being an independent business enables me to showcase my own products.

Are there other people in your business? What can you tell us about the rest of the team?

Yes, as a family-founded brand we have a range of unique talents that contribute towards the success of the business. I am the only person working full-time at DecorqueCards; all other family members freely give their time and services to support me in this venture.

My daughter Harriet is qualified graphic designer and works in fashion retail as creative head for a leading high street ladies’ brand. Her input into the design and consistent look and feel of our online and offline presence is vital.

Her husband Aaron runs his own successful company – Evergreen SEO Ltd – that manages and promotes our online presence.

My husband Chris is an eCommerce logistics specialist and therefore helps with strategy and the corporate side of the business. He also enjoys supporting me at fairs and shows around the country.

Here at Piccadilly Lane we believe that independent businesses offer an amazing combination of unique design and high quality. Do you agree?

Yes I agree totally, as every design is created uniquely by me and I oversee and manage the quality of everything produced. An example of the personal touch is that every order sent by me includes a hand-written note of thanks.

Your handmade cards have become a best selling part of your collection. Can you tell us why they are so special?

Every aspect of a card, from the imagination, creativity, construction and final embellishments is performed by myself. Very few items are bought in, and those that are include glass gems, bows and the like.

Customer comments at our last show in York really sum up why they think our products are special: “Wonderful to see something different”, “I never expected to find such beautiful cards”, “Wow, now this is colour!” and “These cards are just too beautiful to send”. In fact, many customers decide to buy the cards to frame.

You create both handmade and digitally-printed greetings cards? What inspires you about this area of design? Do you plan to continue in this area or do you have plans to extend your collection?

Yes, the product range incorporates both digitally printed and handmade greetings cards. The digitally printed cards are the main basis of the online business as these are produced and sold in volume as required. The handmade cards are a brilliant option in extending the range, creating cards for numerous, specific occasions with a personal touch. An example is that one design can easily be adapted by just changing the personalisation to suit the customer’s exact request.

My inspiration for this area of design stems from the fact that, unlike for fashion design, I am not restricted by either season or colour. The door is open for me to create anything I wish.

The collection will continually be extended as the greetings card industry grows larger every year with an ever-increasing demand for subjects and occasions to cover.

Your products feature incredibly authentic and meticulous artwork. What can you tell us about the process of creating these designs?

The best way of explaining how the designs are created is to use an example of one of my original printed cards; the Lazy Leopard Single Card. As with many of the cards in the collection, they are developed from ideas initially created for products on Decorque.com. The centerpiece of this card is the beautiful lazy leopard, whose image has been drawn by hand, then Illustrator, and then cut in Photoshop from a rose and leopard skin print design I created for a cork placemat. The natural colour and texture of cork is used extensively in my card designs; here it is used in this design on the arching tree trunk and in the grasses below. Authenticity is reflected by the use of the soft buttery roses and the fresh green leaves which all exist in my own garden and which are taken from my personal photographic collection. All these main elements are selected, cut and brought together to form this design in Photoshop.

Your collection shows great attention to detail and quality. What can you tell us about the craftsmanship involved in designing and producing the range?

I use photography to capture detail in flora and fauna; I also use my extensive collection of fashion textile designs to bring in pattern where needed. If I cannot find an image then I draw and paint one myself!

Unlike most designers, I do not concentrate on one single medium. I use hand-drawn, Photoshop and Illustrator where they work best and most effectively.

The handcrafted cards also bring in the hands-on craft element of hand-cutting, sticking, embellishing and personalisation to produce a unique product.

Every individual part of a design is perfected before being assembled into a composition. Using the visual qualities of hand-painted and the technical capabilities of shade, opacity and colour bring out the intricate detail of design.

Why should people shop with you? What makes you different?

I believe that people should shop from DecorqueCards if they are seeking a unique, design-led product that can also be personalised in many instances.

If customers like nature, the natural world and colour and pattern, then my mix of the tropical with the quintessentially-British will appeal to them.

We love independents and think more people should be supporting them. Why do you think people should shop with independent businesses like yours?

As an independent business, I have complete control over my design and products. This includes knowing precisely the source of the materials and being able to support other local businesses and enterprises such as craft fairs, charities and good causes.

If customers wish to support local industries and prefer British-made products then they can be more confident that the products they buy are authentically produced. We ought to celebrate British design talent.

Customers are also more likely to receive a friendly, personal service from a small family-run business.

What is your favourite independent business and why?

There is no one independent business that I could single out, but I am the type of person that avoids the general high street preferring to give my custom to small, independent businesses. This could range from the specialist cheese shop to the smaller gift, antique and fashion outlets in a market town like Burford, as they offer more unique products and excellent customer service.

Thank you Lesley. 

Now you’ve read the interview why not take a look at the collection and visit their website.

Posted by Charlotte 8:00 19/10/15
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A Look Behind the Scenes of Bubblegum

Behind the Scenes with Bubblegum.

This week’s ‘Inspiring Independents’ interview is a look behind the scenes of the super sweet indie business Bubblegum.

Specialising in “making balloons awesome” Bubblegum add fun and frivolity to every momentous occasion. We caught up with the company’s co-founder Sally Hodge who shared a sneak peek behind the scenes of the indie business.

What inspired you to start Bubblegum? When did you begin?

We began the business early 2013 and it came from the three of us having young kids and wanting to find something we can be passionate about, and that works with our lives. Balloons came up and the ideas just kept flowing!

What can you tell us about your indie business? What sets you apart from your corporate contemporaries?

Customer Service! We have exceptional customer service and we ensure our customer enjoys the experience of using us to decorate their parties. This sets us apart from others and as we are an independent business we can really closely monitor this and ensure we are always on top of our game.

What’s your role in the business? What’s your favourite things about your job / running an indie business?

I am one of the founders of Bubblegum and I cover Marketing as well as over seeing HR and Accounts, it’s busy but varied, which is probably what I love most, never a dull day!

Are there other people in your business? What can you tell us about the rest of the team?

We have a fantastic team, they are all very loyal and each employee knows the importance and value of their job within the company. It is important to us that they understand what their inout means and how much they are valued.

Here at Piccadilly Lane, we believe that independents offer an amazing combination of unique design and high quality. Do you agree? How do you ensure this happens at Bubblegum?

Yes I totally agree! Working on a smaller scale and being independent you get to really focus on the smaller detail in the quality and ensure your design reflects you as it should.

Your balloons have been spotted at a wide variety of parties and events. What’s been your favourite so far?

Erm, tough one there is a new favourite every week! I think highlights have been flying balloons over a pool in Venice and hanging balloons from a beautiful house, blowing out the windows … it looked amazing!

You currently specialise in awesome balloon gifts? What inspires you about this area? Do you have plans to extend your collection?

We are always growing our collection and constantly trying to better ourselves. We already have Xmas 2015, Mother’s Day, and Valentine’s Day for 2016 nailed! We try to re-design the balloons regularly to keep the collection fresh and on trend.

Your products feature bright, pretty confetti and tassel tails. What can you tell us about the process of creating these designs?

It has taken a while for us to be happy with the range, we went through a few designs to get there. The range we now have covers most colour schemes and party ideas. We wanted to make it easy to buy off the shelf and our collection inspire ideas with our customers.

Your collection shows great attention to detail and quality. What can you tell us about creating a balloon gift or display?

Thank you very much! It is so easy to add to a theme or colour scheme with our balloons. Our gifts are subtle in their meaning and often give a cute or funny message. We always work with quality materials and spend time on making and re-making designs until we are 100% happy.

Why should people shop with you? What makes you different? Our products are high quality and our customer service is exceptional.

The bespoke service we offer means we can make our customers vision come to life.

We LOVE independents and think more people should be supporting them. Why do you think people should shop with independent businesses like yours?

I think the service and quality you get is better, your business is valued so much and that is reflected in what independents offer.

Last but not least, what’s your favourite independent business and why?

We work with some great independents it is very hard to choose! Early Hours Florists are fab, as are Buttons Parties and Dazzle and Fizz.

Thank you Sally.

You’ve read the interview, now check out the balloons! Visit the Bubblegum website.

Posted by Charlotte 14:35 15/09/15
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A Look Behind the Scenes of Vintage Playing Cards

An ‘Inspiring Indies’ Interview with Vintage Playing Cards.

Today’s ‘Inspiring Independents’ interview is a look behind the scenes of brilliant indie business Vintage Playing Cards.

We caught up with the company’s co-founder Tracy Kemp, who along with Allen Perkins founded the company 7 years ago. Tracy shared the story of how the company started, what makes it special and why you should definitely shop indie! So without further ado, over to Tracy.

What inspired you to start Vintage Playing Cards? 

We found an old box of art deco playing cards with a few missing so they were useless as a game. Therefore, we decided to upcycle them into greetings cards. We then started looking at what we could do with other games.

What can you tell us about your indie business? What sets you apart from your corporate contemporaries?

We are very passionate about what we do and are always looking for new ways to innovate. We will always go the extra mile for a customer and ensure that any personalised gift is exactly what they want.

What’s your role in the business? What’s your favourite things about your job / running an indie business?

I focus on marketing and customer care, I often find that the two come hand in hand as word of mouth is one of our most efficient marketing tools. My favourite thing is that every day is different, I may be researching new designs, doing admin or receiving briefs for personalised art – I’m never really sure where the day will lead!

Are there other people in your business? What can you tell us about the rest of the team?

I started the business with an old friend Allen Perkins who focuses on the designs. We also have a small team of lovely ladies who individually make all the frames and cards in our studio in Suffolk.

Here at Piccadilly Lane, we believe that independents offer an amazing combination of unique design and high quality. Do you agree? How do you ensure this happens at Vintage Playing Cards?

This is at the core of our business. We have strict quality control and ensure that everything that comes out of the studio is something that we would be proud to showcase in our homes.

You currently specialise in cards, gifts and interior products? What inspires you about this area of design?

I think our frames and cards will always be the core of our business especially as they lend themselves so well to personalisation. However, we are now looking into home furnishings and hope to launch a collection at Top Drawer.

Your products feature elements from vintage games. What ‘top tip’ would you pass on for sourcing original, vintage items?

Always be on the lookout! We all love browsing in vintage stores and boot fairs at Vintage Playing Cards and you never know what you might find!

Most of the products in your collection are handmade. What can you tell us about the craftsmanship involved?

Each vintage frame and card is individually made and goes through several processes. We ensure that at each step of the process there is quality control. We feel passionate about making things by hand and could never outsource this.

Why should people shop with you? What makes you different?

There is no other company that does what we do, and every customer can be assured that they receive a lovingly made product and tip-top customer service.

We LOVE independents and think more people should be supporting them. Why do you think people should shop with independent businesses like yours?

Independent businesses are at the core of the British economy and are one of the main reasons that makes Britain great. People should shop with independents to ensure that there is investment in design and customer service. Big businesses just cannot provide the personal service that independents can.

Last but not least, what’s your favourite independent business and why?

My favourite independent business is Gods Own Junkyard. I have a fascination with all things neon! They are just round the corner from me and every time I visit I see something even more wild and wonderful.

Now you’ve read the interview it’s time to see the design. Visit the Vintage Playing Cards website.

Posted by Charlotte 8:00 1/09/15
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A Look Behind the Scenes of St Kitts Herbery

An ‘Inspiring Indies’ Interview with St Kitts Herbery.

Today’s ‘Inspiring Independents’ interview is a fabulous glimpse behind the scenes of the equally fabulous St Kitts Herbery.

We caught up with the company’s co-founder Susan Alexander who shared the story of how the company started, what makes it special and why you should definitely shop indie!

What inspired you to start St. Kitts Herbery? When did you begin?

We started St Kitts Herbery in 2001. St Kitts Herbery started as a lifestyle business, we really were a kitchen table start up, selling our products from our front room. Our vision was to sell all things herbal and for our first few years we made cards from pressed flowers, pot pourri from dried ingredients, soaps and bath products, scented pillows, herbal bouquets – anything connected with or made from herbs. Our first real break came from collaboration with a local hotel and it led us to our most popular fragrance, Rosemary and Bergamot, which has gone from strength to strength since then and is still our most popular range to date.

What can you tell us about your indie business? What sets you apart from your corporate contemporaries?

The thing that separates not just our business, but also all indie businesses from the big corporations is that it is completely personal. Everything that we create, from the products to the advertisements to the packaging, is done by us – so we are extremely motivated to get it right! It is a thrill every time we sell something and we value every customer, because there is nothing quite like the satisfaction of creating something that people love.

What’s your role in the business? What’s your favourite things about your job & running an indie business?

I am the owner of the business as well as the creative director. I am in charge of product design and manufacture, graphic design, shop design, packaging design –pretty much all design! I relish the opportunity to devise more and more beautiful products, hoping that every concoction will be better than the last. Running an independent business allows a freedom that cannot be found anywhere else – both for myself in the creative aspect and for our staff, who have all developed skills and strengths as we have progressed. Far and away the best part of building your own brand is the ability to change, mould and grow organically in a way that suits myself, my staff and the brand itself.

Are there other people in your business? What can you tell us about the rest of the team?

We are a relatively small team, meaning that everyone does a bit of everything! My partner, Paul, is our financial director, dealing with wholesale customers, planning officials, staff wages, accounts – anything and everything that the business needs.

My daughter, Betty, is both our marketing manager and the manager of our second St Kitts Herbery branch in Cardiff. Like all our children, she has tried her hand at every aspect of the business until finding the one that suited her best and we are delighted that she has been able to make a success of our second shop.

My son, Albert, is our graphic designer and computer expert – we really couldn’t do without him and are grateful that he juggles this job with his university education.

My youngest daughter, Minnie, is still trying her hand at a bit of everything – learning the business and finding the role she can grow into. We do have staff that aren’t family members too (though they may as well be)!

Holly is our general helper, in training to be a manager and we couldn’t do without her – like all of us she does a bit of everything, from serving customers to editing photos to making product.

Lesley is in charge of our fab selection of plants, her green fingers keep our herbs looking luscious and her friendly nature means she’s always happy to help out the customers.

Ross is both our sales manager and a sales assistant in our Cardiff shop- one of the friendliest people you could meet; he’ll always strive to put customers at ease.

Gayle is the newest addition to our team, taking over as chocolatier (an ideal job, we know!). She’s doing fantastically, turning out deliciously shiny artisan chocolate, and already using her creative abilities to add to our already large chocolate selection.

Here at Piccadilly Lane, we believe that independents offer an amazing combination of unique design and high quality. Do you agree? How do you ensure this happens at St. Kitts Herbery?

Absolutely, independent businesses have to offer these things. Unlike big multinationals, independent businesses generally cannot afford to mass-produce cheap products, so they have to offer something different; quality and uniqueness are the backbone of indie business.

At St Kitts Herbery we continue to develop our products to the highest standards, working in a very tight knit team, so everything is of the quality our customers have come to expect. Of course when it comes to the chocolate this also involves quite a lot of taste tests!

The truth is that the world doesn’t really need more toiletries or more chocolate – so we have to do something you can’t get elsewhere. We create unique scents that have their roots in nature and combine them with fantastic toiletries that are designed to make you feel like you’ve bought something special. The same goes for our chocolate – there’s nothing wrong with enjoying a bar of Cadbury’s, but we try to create chocolate that you can’t get elsewhere; whether it’s an unusual flavour, such as basil or geranium, or just a fantastically full topped bar, like our fat slabs.

Everything we create is with the idea that it’s a treat – whether you enjoy it every day or once a year.

You’ve featured some great ‘make your own …’ tutorials on your blog. Do you creating and sharing these mini projects?

We love this series of blogs. If we didn’t enjoy making toiletries so much, we would never have managed to develop the brand that we have and it is lovely to think that someone else could discover the same love through our blog. It’s also great to dispel this myth that skin care has to be overly complicated and expensive – there are so many things that you can make at home that really will work wonders, not to mention make fantastic gifts!

You currently specialise in herbal toiletries and chocolate? What inspires you about this area of gift giving? Do you plan to continue in this area or do you have plans to extend your collection? 

What ties everything together in our business is the herb connection, so we have a range of products that are inspired by this including the chocolate and toiletries. Our particular passion though lies in perfumes. We love to create beautiful scents and know how luxurious it can feel to smell great.

Our whole business is based on the idea of luxury and what that means to people. We are always looking ahead to what concoction we can come up with next, whether it be fragrance or chocolate, and there’s so many options still unexplored that it could be a long time before we feel done enough to move onto something else!

Your products feature a wide variety of scents. What can you tell us about the process of selecting which scents to use?

Our product creation is always perfume led – we’ll be looking for a new scent range and the products come after. For example, we knew we had a gap in our offering in products for men so we decided to design a scent just for them. We had this idea of an old fashioned, musky kind of a smell, reminiscent of leather and cigar smoke, and after much experimentation ended up with our Colonial range.

Whilst all of our scents are based on an idea in this way, some are more recognisable than others. The instantly recognisable, for example Rosemary and Bergamot, sit side by side with the more complex ones such as Mist. Mist contains notes of lemon and eucalyptus, green and herbs, alongside rose, neroli, amber and cedarwood – a blend that combines to be evocative of a misty morning on the moors.

Your collection shows great attention to detail and quality. What can you tell us about the craftsmanship involved in creating your products?

As we were developing our business we found we had a great product that became transformed into a fantastic product with packaging and the right presentation. Once we learned this lesson we applied it to everything we do and we are always looking to expand our knowledge. We take pride in what we do at every stage, from creation to sales to promotion.

Along our journey we have been fortunate enough to have a few choice pieces of advice at pivotal stages and we know that there is always something to learn and make an effort to seek out advice (even if we subsequently don’t take it). I suppose what I am trying to say here is that we learned early on to look at what we do through the eyes of strangers – it makes us more critical of our efforts and that is what leads us to constantly improve.

Why should people shop with you? What makes you different?

We want people to shop with us because they love our products and enjoy the service we give them; these are the real reasons for customer loyalty and the fact we are an independent company is a bonus.

We LOVE independents and think more people should be supporting them. Why do you think people should shop with independent businesses like yours?

Shopping with independent stores is an extension of the buy local campaigns we have seen so much of in recent years. Independent stores are more likely to be UK based businesses where the benefits of the money spent in them remain in the UK. It creates local jobs and the lack of corporate identity tends to lead to more individual and personal service.

Last but not least, what’s your favourite independent business and why?

Our favourite independent business at the moment is Mrs McGettrick’s Fuggler Emporium. This business is run in such good humour it’s guaranteed to put a smile on your face! The products are handmade, original and unique and the owner is witty and imaginative – what’s not to love?

Now you’ve read the interview, visit the St Kitts Herbery website.

Posted by Charlotte 8:00 20/07/15
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A Look Behind the Scenes of Sarah Ray Illustration

An ‘Inspiring Indies’ Interview with Sarah Ray Illustration.

In this week’s ‘Inspiring Independents‘ interview we’re chatting with illustrator Sarah Ray. Known for her unique, quirky illustrations we’re huge fans of Sarah’s work. In the past we’ve been lucky enough to feature Sarah’s cards and illustrated gifts on Piccadilly Lane’s sister site Card & Gift Network. Now we’re delighted to be able to share an insight into her indie business right here on Piccadilly Lane.

What inspired you to start Sarah Ray Illustration? When did you begin?

When I went to University to do Graphic design I didn’t even know that illustration was an option until a tutor suggested it to me and I changed course. Ah, that was better! I instantly felt more at home. That’s when it all started; I’d caught the illustration bug!

What can you tell us about your indie business? What sets you apart from your corporate contemporaries?

I’m just a wee business, it’s basically just me doing a hundred different job roles every day. From invoicing to writing press releases to illustrating for a client, there’s a lot to do! Because it’s just me, I guess this is what sets me apart from the more corporate businesses. People buy into me, I am the brand (which is a bit scary!) but it ultimately means that my products are honest and unique and can’t be found anywhere else.

What’s your role in the business? What’s your favourite things about your job / running an indie business?

That’s a difficult question! I’ve got so many different hats to wear I sometimes forget which one I need to put on next. My favourite part is the creative part because that’s the reason I’m doing this thing (although I have to remind myself of this at times!) I love it when I’ve come up with an idea that I think works, and draw it up.  The more I make time for this, the more satisfied I am!

Are there other people in your business? What can you tell us about the rest of the team?

Nope, just me. Although I do have helpers. My husband is a massive support and is really good at helping me with how I need to move forward and with general tasks. Other family members have been brilliant card packers too, especially my mum! 

Here at Piccadilly Lane, we believe that independents offer an amazing combination of unique design and high quality. Do you agree? How do you ensure this happens at Sarah Ray Illustration?

Yes, totally. I want to be proud of everything I make, so everything goes through quality control (me with a cup of tea and a biscuit checking over materials and techniques, trying not to get crumbs over stuff). I believe I’m unique in what I do, I don’t think I would have continued if I didn’t think I was because I wouldn’t be able to survive as a creative.

You recently worked with the Birmingham Royal Ballet creating designs to promote their upcoming ballet for children. Do you enjoy mixing commission work with developing your own products? 

Yes, absolutely!  Variety is the spice of life, as they say! and doing commissioned work adds another dimension to my career and keeps things fresh and exciting; I love it!

You currently specialise in a wide variety of cards and gifts? What inspires you about this type of design? 

Cards are great, there is so much potential with what you can say through an illustration, it’s endless. This makes it a creative challenge to come up with something totally unique. It also makes me think of people, and what they might want to express to each other.  I mean people are giving each other my cards because it means something to them, how amazing is that? 

All of your products feature your fabulous illustrations. What can you tell us about the process of creating these designs?

I write things down that I think are funny or interesting and then some of them make it into a sketch of some kind. Normally a pretty ugly pencil drawing just to get the idea down! Most of the time I draw it up in photoshop using my wacom tablet and then it’s done! I’m quite quick at what I do, sometimes designs take me a couple of minutes to come up with. I’m definitely a quick worker!

Your collection shows great attention to detail and quality. What can you tell us about the craftsmanship involved?

Ah you’re very kind! I think it’s just the fact I’ve been doing this for a good few years now. I don’t really think about it, it’s a natural process, but I’ve still a lot to learn! But that’s the thing about this job, there’s always something to improve on and learn about! Which I’m glad about otherwise I’d be a bit bored I think.

Why should people shop with you? What makes you different?

The main reason I started doing all of this was because I enjoyed making people smile and have a giggle at my drawings. So I’m just happy that people still like doing that, and if they buy something after enjoying my work, then that’s a bonus! 

We LOVE independents and think more people should be supporting them. Why do you think people should shop with independent businesses like yours?

Independent businesses are what make the world a more interesting place.  They are so unique and will offer a high level of personal service too! Imagine a world without them? It would be dull! So it’s extra important we support them.

Last but not least, what’s your favourite independent business and why?

Ooh that’s a hard one! There are so many I love and so many undiscovered to me as yet. But one that comes to mind right now is Becky Baur. I met her at a trade show in London a few years ago and I love her bold, fun illustrations.

Thank You Sarah!

You’ve read the interview, now take a peek at the indie. Visit the Sarah Ray Illustration website.

Posted by Charlotte 8:00 6/07/15
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